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Management of service businesses in Japan / editors, Yasuhiro Monden ... [et al.].

Material type: TextBook Publisher: Singapore ; World Scientific, 2013Availability: Items available for loan: Dr. B. R. Ambedkar Central Library (1). Location(s): Social Science/Management 658.00952 M745 Ma.

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Winning in service markets : success through people, technology and strategy / Jochen Wirtz.

by Wirtz, Jochen [author.].

Material type: TextBook; Language:English; Format: print ; Literary form: Not fiction Publisher: New Jersey : World Scientific, [2017]Availability: Items available for loan: Dr. B. R. Ambedkar Central Library (1). Location(s): Social Science/Management 658 W749 Wi.

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